- Customer service inquiries
- Order processing
- Account management
- Invoices and payments
- Follow up calls
- Inventory management
- Shopping cart admin
- Supplier liaison
- Refund processing
- Hire Support Assistants to keep your customers happy
- Add Live Chat Agents to reduce Phone volume
- Answer customer inquiries by responding to emails
- Assist with placement of orders, refunds, or exchanges.
- Inform customer of deals and promotions.
- Greet customers warmly and ascertain problem or reason for calling.
- Take down information such as addresses and phone numbers.